Let’s find out whether AI is working for your team.
Most AI tools tell you how many people use them. That tells you AI is switched on. It doesn’t tell you whether it’s helping. The Token Line is how I look past the usage numbers, at the quality of the work, the time saved, and whether that time goes somewhere useful. Everything I do is built around it.
See it build, layer by layer →
How we’ll work together
You’ll work with me directly, from our first conversation to the final report. No juniors handed off behind the scenes.
Agree what good looks like
We talk about what you’d like AI to improve, how we’ll measure it, and what mustn’t get worse.
See where you are today
Before anything changes, we look at how long the work takes now and how good it is.
Build and learn together
I set up the tools and work with your team on the work they actually do.
Look at what changed
I show you the results against the six layers and tell you what I’d do next.
Getting started
Not sure where to begin? Start small.
AI value assessment
Over two weeks, I look at how your team uses AI today and where it could help most. For each use case, I’ll tell you whether to expand it, improve it, or stop it.
- ― A look at your workflows and how you use AI today
- ― Each use case scored for value, effort and risk
- ― Where you are on the six layers of the Token Line
- ― A recommendation for each use case
- ― A 90-day plan, shared with your leadership team
AI pilot review
Got a pilot that’s stuck? I’ll look at what it was meant to do, what it does today and what it costs to run. Then I’ll tell you plainly whether to roll it out, fix it, or stop it.
- ― A look at the pilot’s goals, usage and results
- ― What it costs to run, and to check its output
- ― A written recommendation, with my reasons
Planning and building
Using the AI tools you already have.
AI strategy and roadmap
Clear prioritisation across your business so you invest capital where returns are verifiable.
- ― Use cases ranked across your teams
- ― Build, buy or wait advice for each one
- ― Who owns AI, who signs off, and how you’ll report results
- ― A 12-month roadmap with targets
Claude, ChatGPT or Copilot rollout
You’ve bought the licences. I’ll help you get your money’s worth from them, with the tools set up around how your team works.
- ― Projects, connectors and permissions set up
- ― Training for each role, using real tasks
- ― Internal champions to help teammates
- ― Results measured at 30 and 90 days
AI workflow and agent builds
I build AI workflows, assistants and agents on the tools you already have. Then we compare time and quality with how the work used to be done.
- ― Workflow design and build
- ― Simple docs and quality standards
- ― A before-and-after comparison
*For bigger software projects, I bring in engineering partners I trust.
Training and adoption
Helping your people get good at this.
AI adoption programme
A hands-on programme to help a team change how it works with AI. We go from picking the right tasks all the way to measuring the results, and your team keeps the method when I leave.
- ― Tasks chosen to match what you want to achieve
- ― Tools configured for workflow integration
- ― Team training and internal champions
- ― A plan for how saved time will be used
- ― A blind before-and-after review of the work
Team training
Practical sessions built on your team's real work. We practise how to brief AI, how to check what it gives back, and how to decide when to trust it.
- ― Hands-on sessions using your own tasks
- ― Help for junior staff to use AI while maintaining core skills
- ― A short skills check before and after
Leadership and governance
For work where mistakes are costly.
AI governance
Sensible policies and controls for teams using AI in regulated or customer-facing work, like healthcare, insurance and lending. I’ll help you get ready for an audit. I don’t do certification.
- ― An AI use policy people will actually read
- ― A list of your use cases and their risks
- ― Review and sign-off rules for AI output
- ― A response plan for when AI gets something wrong
- ― Alignment to EU AI Act, NIST AI RMF, ISO/IEC 42001 and India’s AI governance guidelines
Fractional Head of AI
Need someone senior to own AI, but not ready for a full-time hire? I can step in part-time until you are. I only take on a few of these at a time to stay focused.
- ― 2 to 4 days a month dedicated leadership
- ― Ownership of the AI roadmap and vendor decisions
- ― Quarterly results review using the Token Line
- ― Governance, validation and sign-off rules
- ― A handover plan to someone on your team
Questions people often ask
Is your AI paying off? Let’s find out.
Tell me what your team brought AI in for and where it’s stuck. In 30 minutes we’ll work out whether it’s paying off and what a sensible first piece of work looks like. You’ll get a written proposal within 48 hours.